Service Packages
Don’t see a service listed? Contact us for a free consultation.
Take your business to the next level with a structured, expert-led evaluation of your guest experience with prioritized, actionable improvements.
Best for: Hotels, restaurants, and mixed-use spaces seeking fast, high-impact upgrades without a full redesign.
What’s Included:
End-to-end guest journey audit from discovery → arrival→ departure
Spatial, service, and sensory experience evaluation
Brand alignment and consistency review
Prioritized improvement roadmap from low-cost to capital upgrade recommendations
Elevate your business with a fixed-scope refresh of key brand and guest-facing touchpoints to elevate perception and cohesion.
Best for: Retail operators and restauranters needing a visible, cohesive upgrade without a full rebrand.
What’s Included:
Visual identity refinement (not full rebrand unless scoped)
Menu design (layout, readability, upsell strategy)
Signage system updates (wayfinding, exterior/interior cohesion)
Digital UX recommendations (web, ordering flow, booking touchpoints)
In-space graphics/artwork direction
Vendor coordination for fabrication/print
Optional add-ons:
Website refresh
Packaging design and/or brand refresh
Staff-facing service guidelines
Seasonal programming & decor guide
Complement your business’s offerings through strategic planning of seasonal décor, events, and recurring programming designed to increase traffic, engagement, and revenue.
Best for: Retail businesses and restaurant owners looking to increase foot traffic
What’s Included:
Seasonal décor and atmosphere concepts
Entry, focal point, and photo-worthy experience recommendations
Curated programming ideas (e.g., live music, trivia, themed nights, social events)
Custom programming calendar
Signature event concepts
Guest experience and flow considerations for events
Basic operational guidance (timing, setup, staffing considerations)
Optional Add-Ons:
On-site activation support or event launch coordination
Vendor and talent sourcing (musicians, hosts, DJs, artists)
Marketing and promotion for events
Custom signage, menus, or branded materials for activations
Seasonal décor sourcing and procurement
Staff training for guest experience and event execution
Ongoing monthly programming strategy
Social media content direction for events and activations